Frequently Asked Questions

Everything you need to know about shopping with Aaliya Collections.

What is the typical delivery timeframe for my order?

Standard shipping usually takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location and customs processing.

What is your return and exchange policy?

We offer a 14-day return policy for unworn items with original tags attached. Please note that for hygiene reasons, jewelry and innerwear cannot be returned unless they arrive damaged.

How do I know which size will fit me best?

Every product page features a detailed size guide with measurements in both inches and centimeters. We recommend measuring yourself before purchasing to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and secure.

Can I track my order once it has been shipped?

Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Aaliya Collections ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on the destination country.